Legal and policies

About this demo

This site is a portfolio concept by THYM Studio. Every product, price, name, address, phone number, registration number and article on it is invented. The cart, checkout, newsletter and enquiry forms run in your browser only: nothing is sold, charged, stored on a server or sent to anyone.

Your cart and display settings are kept in your browser’s local storage so the demo works across pages. Use “Reset demo data” in the footer to clear them. The site sets no analytics or advertising cookies.

Privacy notice

A real Dove House would process personal information under the Protection of Personal Information Act, 2013 (POPIA). A full notice would cover:

  • Who the responsible party and Information Officer are, and how to contact them.
  • What we collect (contact, delivery and order details) and why: to fulfil orders, deliver, answer enquiries and, only with consent, send the Journal.
  • Who we share it with, such as payment providers, delivery partners and IT service providers, and the safeguards in place.
  • How long we keep it, and your rights to access, correct, delete or object, including how to complain to the Information Regulator.

Terms of sale

Prices are in South African rand and include VAT at 15%. A real site would set out, among other things:

  • The supplier’s full legal name, registration and VAT numbers, and physical address, as the Electronic Communications and Transactions Act requires.
  • How orders are accepted, how payment is taken and what happens if a price on the site is wrong.
  • That made-to-order and bespoke pieces start only after the drawing is approved, and how deposits work.
  • Consumer rights under the Consumer Protection Act, including the cooling-off period for online purchases and warranty on defects.

Delivery and returns

Delivery (sample terms)

  • White-glove delivery and installation in Gauteng: R950, free on orders of R25 000 or more.
  • Nationwide freight to other provinces: R2 400, kerbside, 7 to 12 working days.
  • Collection from the Pretoria showroom: free.

Returns (sample terms)

Stock pieces could be returned in their original condition within the statutory cooling-off period. Bespoke and made-to-order pieces are built to your specification, and a real policy would explain clearly how the law applies to them. Defects would be repaired, replaced or refunded in line with the Consumer Protection Act.